Business Studies

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GCSE

Business Operations

Question

What are the steps of the sales process?

2 years ago

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1 Reply

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747 views

A

Agustin Gislason


1 Answer

H
Harneet Dhaliwal
  1. Prospecting: Identify potential customers (leads) who fit your ideal profile.
  2. Qualifying Leads: Assess if leads are a good fit based on needs, budget, authority, and urgency.
  3. Initial Contact: Reach out via email or phone to introduce yourself and schedule a meeting.
  4. Needs Assessment: Discuss the prospect's pain points and goals to understand their needs.
  5. Presentation: Showcase how your product or service solves their problems.
  6. Handling Objections: Address any concerns or questions to reassure the prospect.
  7. Closing the Sale: Finalize the deal by asking for the sale and negotiating terms.
  8. Follow-up: Ensure delivery and maintain communication to resolve issues.
  9. Relationship Management: Build long-term relationships through follow-ups and potential upselling.

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