Business Studies

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Business Operations

Question

What is the advantage of social media

2 years ago

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15 Replies

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Chyna Kuhn


15 Answers

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Social Media can be quite advantageous to a business, as it could provide them with several benefit. For example, Cortez the street Brand, has used social media to create interest around their Brand and help make their Brand relatable to the younger more fashion conscious consumers. They have also used Social media to create interest and "Hype" surrounding their new releases, which has allowed the business to continuously sell out, each of their new releases.


However, Social Media can be quite negative to businesses, as the benefit of greater reach which it provides can also be negative to businesses, as negative reviews or interactions, can spread quite quickly, which can be quite detrimental to a company's brand image. For example, Balenciaga campaign, which drew criticism and started a social media boycott campaign against the company.

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Jude Kisang Asongwe

Social media helps in communication, advertisement, and furthermore most businesses use social media in managing their business recruitment and selection process. Social media also is used for entertainment as well as a platform for Education and Learning. Social media also enables us to socialise, share our experiences in life, relate with one another and also establish new relationships while maintaining old relationship.

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Social media is a relatively cheap form of marketing, which businesses use to attract new customers, build customer loyalty and gain customer feedback. A business can set an ad campaign dependent on their goal. For example if a business would like to increase their sales, it can target potential customers using 'location.' This would be useful for a local hairdresser or plumber with an objective of increasing sales and awareness. Moreover, a business can use social media to carry out market research. For example, on Facebook you can analyse your customers by looking at their demographic and likes. This can help a businesses to gain a better understanding of their target market and devise marketing campaigns accordingly, dependant on their objective.


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Mollie Rose Houston

One potential advantage of social media is its ability to facilitate communication and connections between individuals regardless of geographical boundaries. Social media platforms allow people to interact, share ideas, and collaborate in ways that were previously impossible. This can lead to the formation of diverse communities, the exchange of information and perspectives, and the fostering of relationships, both personal and professional. Additionally, social media can be a powerful tool for businesses and organizations to reach and engage with their target audience, advertise products or services, and gather feedback in real-time. Overall, the advantage of social media lies in its capacity to enhance communication, networking, and information sharing on a global scale.

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Danielle Maguire

Social media is an inexpensive form of advertising for a business. They can set up an instagram/tiktok/facebook page to increase customer reach and spread awareness of the brand. Customers can share positive experiences and reviews online which will further increase awareness hopefully leading to more customers and potential traffic to the companies website.

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Amaan Hussain

One advantage of social media is the ability to relay information on a 24/7 basis and is reliable for all users

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Honey Goyal

There exists many advantages of social media:

1) It provides an individual/brand/product visibility and further help in brand positioning in the mind of customer.

2) One can approach that person via email or text message, this way it provides opportunity to be in reach.

3) You will never miss out on what’s trending and shall remain up to date in knowledge context.

4) One can learn from good content of artists and influencers.

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Rabia Zeeshan

Social Media has made communication accessible, breaking geographical barriers. It provides you access to the entire world. Individuals have more opportunities for networking, career growth etc, for example, through Linkedin. Individuals, with the help of social media, now freely express themselves through art, photography, writing. All this was a bit far-fetched before social media. Now the world is literally in your hands!

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Moeed Shahid

Unlike previously in early 2000s, nowadays social media is not just used for connecting with your friends or meeting new people. Different social media platforms such as facebook, twitter, linkedin, instagram etc are used for different purposes and all platforms have more than just one purpose. These platforms are used to share information about a topic, implement marketing campaigns for brands, hiring employees, selling products, engaging customers, finding a job and the list goes on. Social media is the solution to all your problems nowadays. With just one click you can access, buy, or consume information, products and services.

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Lana

Social media offers several key advantages. It allows businesses and individuals to connect directly with a large, diverse audience in real time. Social media is a powerful marketing tool that helps build brand awareness, engage with customers, and drive traffic to websites or products. It’s also cost-effective compared to traditional advertising, making it accessible to businesses of all sizes. Additionally, social media provides a platform for customer feedback, which helps businesses improve and adapt to their audience’s needs. It’s also great for networking, building relationships, and staying up-to-date with industry trends.

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For businesses, utilising social media has the following advantages:

  1. Increase in brand awareness - Social media platforms like Facebook, Instagram and LinkedIn can provide businesses with increased exposure to their target audience. Engaging and consistent social media posts can organically increase the reach of a businesses nationally and globally.
  2. Cost effectiveness - Social media marketing is highly cost effective, particularly as content can be created for free. Paid ads on platforms can also enable businesses to set a budget which determines the number of people an ad is shown to. This allows a business to specifically target their customers at a cost that suits the business' budget.
  3. Targeted Advertising - Rather than advertising to the whole world, social media ads allow businesses to target specific demographics (age, location, interests, behaviours). This increased conversion rates and reduced wasted ad spend.
  4. Optimised customer support - Businesses can address customer queries, complaints, and feedback via social media, in real-time. Quick responses thereby improve customer satisfaction and loyalty.
  5. Partnerships - Social media uniquely allows businesses to collaborate with influencers, industry experts, and other brands to better promote its products and services.
  6. Boosts SEO and online presence - Active social media presence improves search engine rankings and this leads to more visibility, increased traffic to the business' website and greater credibility.

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Selma Abdessadak

For a person, social media offers connection, allowing them to stay in touch with family and friends worldwide; information access, providing real-time news, trends, and learning opportunities; and self-expression, enabling them to share opinions, creativity, and personal experiences.

For a company, social media enhances brand visibility, reaching a broader audience and increasing recognition; customer engagement, allowing direct interaction, feedback, and personalized marketing; and cost-effective promotion, enabling targeted advertising and organic growth without the high costs of traditional marketing.

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Waleed El Madhoun

Social media provides businesses with a cost-effective way to promote their products and services. Unlike traditional forms of advertising such as television or print media, social media platforms like Instagram, TikTok, and Facebook allow businesses to reach a large audience at a lower cost. This reduces marketing expenses and increases profitability.


Another key advantage is that social media enables direct engagement with customers. Businesses can interact with consumers through comments, messages, and live chats, allowing them to respond to feedback quickly. This improves customer satisfaction and strengthens brand loyalty, leading to repeat purchases.


Furthermore, social media platforms provide targeted advertising. Businesses can use data analytics to identify specific customer segments based on factors such as age, interests, and location. This ensures that marketing campaigns reach the most relevant audience, increasing the likelihood of sales.

Finally, social media allows businesses to gain valuable market insights by tracking consumer behaviour, trends, and competitor activity. This helps businesses make informed decisions and adapt their strategies to remain competitive in the market.


Overall, social media helps businesses reduce costs, engage with customers, target advertisements effectively, and gain market insights. This makes it an essential tool for modern businesses aiming to grow and succeed.

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Ray Htet

To figure out the advantage of social media in business, let's take a moment and a assess your own experience on social media, and how it is related to you ending up buying things. For example, you would notice how you ended up buying a trendy shirt, because you saw your favourite influencer wearing it on social media. Now, let's think about how many other people (other than yourself) also ended up buying the same shirt, because of this influencer's promotion. You'll see how incredibly powerful social media is, at promoting a business's products, because nowadays a lot of people use social media, so businesses can advertise on social media to increase their sales.

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Rio

-Fast

-Free

-Global Target Audience

-Modern use of tech

-Easy to use

-Enabling global connectivity

-Facilitating communication with large audiences

-Building brand awareness


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