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What are t...
1 year ago
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3 Replies
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969 views
Jasmin
3 Answers
Experienced and patient Economics and Business Studies Tutor
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Hi Jazmin
There are a few dangers to providing poor customer service:
Both of these can lead to a business having fewer customers which will negatively impact their sales revenue
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Click here to view my profile and arrange a free introduction.When a business provides bad customer service it is likely to impact the brands reputation and in turn brand image
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Poor customer service will generally leads to dissatisfaction in customer which can possible leads to a worsen reputation that can spread from mouth to mouth. In the longrun it will leads to a fall in revenue due to lack of customer as they tend to switch to rivalry company with better reputation.
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