Legislation & Business Flashcards
All 14 cards in this deck
What is the purpose of consumer law?
To protect consumers from poor-quality products and poor business practices.
What three quality rights must goods meet under consumer law?
They must be described accurately, be fit for purpose, and be of satisfactory quality.
What does 'fit for purpose' mean in consumer law?
Goods must do what they are designed to do.
What does 'satisfactory quality' mean in consumer law?
Goods should not be damaged or faulty when sold as new.
What standard must services meet under consumer law?
They must be supplied with reasonable care and skill, in a reasonable time and for a reasonable price if none was agreed.
What right does a consumer have if goods are faulty within 30 days of purchase?
They can reject the goods and get a full refund.
Which four areas does employment law cover?
Recruitment, pay, discrimination, and health and safety.
True or false? Product quality is covered by employment law.
False. Product quality and consumer rights are principles of consumer law, not employment law.
What does employment law on discrimination require of a business?
It must treat employees and applicants equally, not discriminating on grounds such as gender, race, age, religion or disability.
What does health and safety legislation require of a business?
To provide a safe working environment, including training, safety equipment and risk assessments.
Give one way new employment legislation can increase a small business's costs.
Higher wage bills from the National Minimum/Living Wage, plus the cost of training employees to comply (fees, travel, accommodation).
Give one advantage to a small business of meeting all its legal obligations.
It avoids prosecution, fines and a negative image; employees also feel cared for, so motivation and productivity rise.
What are the consequences for a business of not meeting its legal obligations?
Prosecution and fines, compensation claims, bad publicity and loss of customers.
What does employment law require on pay?
Employers must pay at least the legal minimum (the National Minimum Wage, or the National Living Wage for older workers), and give equal pay to men and women doing work of equal value.