Effective Recruitment Flashcards
All 21 cards in this deck
What is a director responsible for in a business?
Setting the overall aims, objectives and strategy of the business and making the most important decisions.
What is a senior manager responsible for in a business?
Running a department or area of the business and making decisions that put the directors' strategy into practice.
What is a supervisor or team leader responsible for?
Leading and checking the day-to-day work of a small team of operational staff.
What is operational staff's role in a business?
Carrying out the day-to-day work that produces the good or delivers the service to customers.
What is support staff's role in a business?
Providing services such as administration, IT, finance or HR that help operational staff do their jobs.
Give two of the key job roles in a business.
Any two of: directors; senior managers; supervisors/team leaders; operational staff; support staff.
What is a job description?
A document produced by a business setting out the title, duties and responsibilities of a job.
What is a person specification?
A document stating the qualities, skills, qualifications and experience an employer is looking for in a new employee.
Which recruitment documents does a job applicant complete and send to the business?
The application form (produced by the business, completed by the applicant) and the CV (produced by the applicant).
What is a CV (curriculum vitae)?
A document written by an applicant summarising their personal details, qualifications, work experience and skills.
True or false? A person specification is a document produced by the job applicant.
False. The person specification is produced by the business at the start of the recruitment process.
What is internal recruitment?
Filling a job vacancy with someone who already works for the business.
What is external recruitment?
Filling a job vacancy with someone from outside the business.
Give one benefit to a business of external recruitment.
Any one of: a wider pool of applicants, so the best candidate can be chosen; recruits bring new ideas and ways of thinking, so creativity may improve.
Give one benefit to a business of internal recruitment.
It is cheaper and quicker than advertising externally, and the employee is already known to the business.
True or false? Internal recruitment still leaves the business with a vacancy to fill.
True. Promoting or moving an existing employee creates a gap in their old job.
True or false? A job description and a person specification contain the same information.
False. A job description states the duties and responsibilities of the job; a person specification states the qualities and skills the employer wants in the person.
What is the difference between essential and desirable criteria in a person specification?
Essential criteria are what a candidate must have to be considered; desirable criteria are extras the business would like but can do without.
What is shortlisting in recruitment?
Choosing, from all the applications received, the small number of best-suited candidates to invite to interview or assessment.
Give two methods a business can use to select the best candidate for a job.
Any two of: an interview; a skills or aptitude test; a practical task; taking up references from previous employers.
How can internal recruitment motivate existing employees?
Staff see that vacancies can be filled by promoting people from within, so they have a reason to work hard to move up.