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GCSE

Business Operations

Question

What are the benefits of maintaining quality?

1 year ago

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1 Reply

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623 views

A

Arne


1 Answer

L
Leisha Laroyia

Maintaing a high level of quality can allow a business to charge a premium price for its goods and services. This will inevitably allow the business to increase their profit margins. Also, high levels of quality ensure high customer satisfaction, which may encourage brand loyalty, leading to repeat sales . This can be a source of competitive advantage for a firm

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