Question 1
4 marksQuestions (a) to (d) are multiple choice. For each question, choose one answer (A, B, C or D).
(a)
What is the main purpose of the human resources function in a business?
- A Deciding the price charged for each product
- B Identifying and meeting the staffing needs of the business
- C Making sure finished products meet quality standards
- D Recording the payments the business makes to suppliers
Your answer [1]
(b)
Ravi is a human resources assistant for a chain of hotels.
Which task is most likely to be part of Ravi's job role?
- A Arranging an induction programme for new reception staff
- B Checking that bedrooms have been cleaned to the correct standard
- C Designing a new advert for the hotel's website
- D Ordering fresh food for the hotel restaurants
Your answer [1]
(c)
Lena owns a café and has decided to open a second branch next year.
Which of these is a human resource need that Lena must meet before the new branch opens?
- A Agreeing a lease on the new premises
- B Buying coffee machines for the new kitchen
- C Choosing which cakes will be sold at the new branch
- D Deciding how many staff are needed and what skills they must have
Your answer [1]
(d)
What is not likely to be an advantage to a business of improving its human resources function?
- A Employees have the skills the business needs
- B Fewer employees choose to leave the business
- C Lower prices are charged by the business' suppliers
- D Staffing levels are planned before new branches open
Your answer [1]