Technology & Business Flashcards

All 7 cards in this deck

What is e-commerce?

Buying and selling goods and services online.

e.g. a shop selling through its own website

How do businesses use social media?

To promote products and interact with customers — many create social media teams to manage negative comments.

What is digital communication in business?

Communicating with stakeholders electronically, e.g. email, instant messaging and video conferencing.

Give two examples of payment systems a business can use.

Contactless card payments and mobile/digital wallet apps (online card payment is another).

Give two ways technology can reduce a business's costs.

Using electronic documents instead of printed ones, and remote working/video conferencing cutting travel costs.

How can e-commerce increase a business's sales?

It allows selling 24 hours a day to customers anywhere, widening the market beyond the local area.

True or false? Using e-commerce always reduces a small business's costs.

False. Website design, maintenance and delivery costs can increase costs.