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Business

GCSE · Edexcel

QuestionsFlashcards

2.1 Growing the Business
2.2 Making Marketing Decisions
2.3 Making Operational Decisions
2.4 Making Financial Decisions
- Business Calculations
  6
- Understanding Business Performance
  8
2.5 Making Human Resource Decisions

3.1 The Exam Papers
- Paper 1: Investigating Small Business
  6
- Paper 2: Building a Business
  6
3.2 Business Exam Skills
3.3 Structuring Your Responses

Managing Quality Flashcards

All 5 cards in this deck

What is meant by quality in business?: A product or service meeting customers' expectations and being fit for purpose.
What is quality control?: Inspecting and checking products at the end of the production process to find faults before they reach the customer.
What is quality assurance?: Checking quality at every stage of the process, with every worker responsible for ensuring the product is made correctly.
How does managing quality help a business control its costs?: Fewer faulty products means less waste, less reworking and fewer refunds, replacements or repairs.
How can good quality give a business a competitive advantage?: It builds a strong reputation and brand loyalty, so the business attracts more customers and may be able to charge a higher price.