Technology Flashcards

All 6 cards in this deck

What is e-commerce?

The buying and selling of products and services using devices connected to an electronic network such as the internet.

e.g. a clothes shop selling through its own website.

True or false? Selling online means a business has no extra costs to pay.

False. E-commerce needs investment in website hosting, payment processing fees, warehousing and handling deliveries and returns.

True or false? E-commerce always reduces the competition a business faces.

False. E-commerce increases competition, as the business now competes with sellers across the globe and customers can easily compare prices online.

Name four examples of digital communication technology used by businesses.

Email, websites, social media and web conferencing (also mobile applications, instant messaging and cloud services).

Give two ways digital communication changes how a business communicates with stakeholders.

Employees can work remotely and share documents using cloud services and web conferencing; customers can contact the business and give views instantly through social media, email and websites.

Give two costs a business must weigh up before investing in new technology.

Buying, updating and maintaining the systems (including security software), and training staff in new skills such as website maintenance.