Place: E-Commerce & M-Commerce Flashcards

All 5 cards in this deck

What is e-commerce?

Buying and selling goods and services online over the internet.

What is m-commerce?

Buying and selling goods and services using mobile devices such as smartphones and tablets.

Give one benefit to a business of using e-commerce.

It can sell 24/7 to customers anywhere, extending its reach into international markets.

Give one drawback to a business of using e-commerce.

Setting up and maintaining a secure website is costly, and there is more competition online.

True or false? Using e-commerce removes a business's need to deal with distribution.

False. Goods still have to be packed and delivered, which adds cost and can cause returns and complaints.