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Business

GCSE · OCR

QuestionsFlashcards

1.1 Business Enterprise & Entrepreneurship
- The Purpose of Business Activity
  8
- The Nature of Enterprise
  11
1.2 Business Planning
- Why Write a Business Plan?
  4
- The Business Plan
  10
1.3 Business Ownership
1.4 Business Aims & Objectives
- Aims & Objectives
  8
- Changing & Differing Objectives
  6
1.5 Stakeholders in Business
- Stakeholders
  9
- Stakeholder Considerations
  12
1.6 Business Growth
- Organic Growth
  6
- External Growth
  12

3.1 The Role of Human Resources
3.2a Organisational Structures
- Different Organisational Structures
  10
- Organisation Charts
  8
3.2b Different Ways of Working
3.3 Communication in Business
3.4 Recruitment & Selection
3.5 Motivation & Retention
3.6 Training & Development
- Training & Development Methods
  15
- The Importance of Training & Development
  13
3.7 Employment Law

4.1 Production Processes
- Methods of Production
  15
- Technology in Production
  10
4.2 Quality of Goods & Services
- Quality
  9
- Methods of Ensuring Quality
  10
4.3 The Sales Process & Customer Service
- The Sales Process
  16
- Customer Service
  11
4.4 Consumer Law
4.5 Business Location
4.6 Working with Suppliers
- Procurement
  9
- Logistics & Supply Decisions
  9

5.1 The Role of Finance
5.2 Sources of Finance
- Financing Business Activity
  14
- Choosing Appropriate Sources of Finance
  24
5.3 Revenue, Costs, Profit & Loss
5.4 Break-Even
- The Importance of Break-Even
  7
- Using Break-Even
  2
5.5 Cash & Cash Flow
- The Importance of Cash
  10
- Cash Flow Forecasting
  15

6.1 Ethical & Environmental Considerations
- Ethical Considerations
  16
- Environmental Considerations
  15
6.2 The Economic Climate
6.3 Globalisation

Stakeholders Flashcards

All 9 cards in this deck

Name four stakeholder groups of a business.: Any four of: owners (shareholders), employees, customers, suppliers, the local community, the government.
Give one reason the government would want a small business to be successful.: Any one of: it collects more tax from the business's profits; more people are employed.
What does the local community want as a stakeholder of a business?: Local jobs, and as little environmental impact as possible, such as traffic, noise and pollution.
What is a business stakeholder?: Any individual or group with an interest in, or affected by, the activities of a business.
What is the main objective of shareholders (owners) as stakeholders?: A good return on their investment — profit, dividends and a rising value of the business.
What do employees want as stakeholders of a business?: Job security, fair pay, good working conditions and chances for promotion/training.
Give two things customers want as stakeholders of a business.: Any two of: value for money (a fair price), good-quality products, a choice of products, good customer service.
What do suppliers want as stakeholders of a business?: Regular orders and to be paid in full and on time.
What is the difference between an internal and an external stakeholder?: Internal stakeholders are inside the business (owners, employees); external stakeholders are outside it (customers, suppliers, government, local community).