Motivation & Retention Flashcards

All 8 cards in this deck

What is staff retention?

How well a business keeps its employees, so that fewer leave and need to be replaced.

What is motivation in a business?

The desire or willingness of employees to work hard and do their job well.

Give one advantage to a business of having motivated employees.

Productivity rises, so the cost of producing each product falls and the profit margin rises.

How does motivation help a business retain employees?

Employees enjoy working there, so they are less likely to leave and the business avoids recruitment costs.

How does motivation affect the quality of a business's output?

Motivated employees make fewer mistakes and produce higher quality goods.

Other than saving recruitment costs, give one benefit to a business of retaining employees.

They are already familiar with the business and its customers, so they work effectively without needing to be trained again.

How can better motivation reduce a business's absence costs?

Motivated employees take fewer days off, so the business pays less for sick pay or cover staff and loses less output.

How can good motivation make recruitment easier?

The business gains a reputation as a good employer, so more people apply and it has a better choice of candidates.